GENERAL INFORMATION
This website is operated by Indalo LLC. Throughout the site, the terms “we”, “us” and “our” refer to Indalo LLC. Indalo LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which referenced herein and/or available via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you should not access the Website or use any of the Services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your dependents minors use this site.
- You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- You must not transmit any worms, viruses or any code of a destructive nature.
Failure to comply or violation of any of these Terms will result in the immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, UPS of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of written from us.
Headings used in this agreement are included for convenience only and do not limit or affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete, or timely information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
- The prices of our products are subject to change without notice.
- We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.
- We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange according to our return policy only.
We have made every effort to display the colors and images of our products, in the store, as accurately as possible. We cannot guarantee that your computer monitor’s display of colors will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary. For more details, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of tools provided by third parties.
Any use you make of optional tools offered through the site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).
We may also offer you new services and/or features through the Website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.
SECTION 8 – THIRD PARTY LINKS
Certain content, products and services available via our Service may include material from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any third party materials, products or services.
We are not responsible for any harm or damages related to the acquisition or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail , or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use comments that you submit to us. We are and will be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for comments; or (3) to respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or the Terms of Service.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no liability with respect to comments posted by you or any third party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
From time to time there may be information on our site or at the service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping costs, transit time and the availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order) .
We do not assume any obligation to update, correct or clarify the information in the service or any related website, including, without limitation, price information, except when required by law. No updated specification or update date applied to the service or any related website, must be taken to indicate that all the information in the service or any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set out in the terms of service, the use of the site or its content is prohibited:
(a) for any illegal purpose;
(b) to ask others to carry out or participate in illicit acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe or violate our or any third party’s intellectual property right;
(e) to harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate for reasons of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability;
(f) to present false or misleading information;
(g) to load or transmit viruses or any other type of malicious code that is or can be used in any way that can compromise the functionality or operation of the service or any related website, other sites or the Internet;
(h) to collect or track personal information from others;
(i) to generate spam, Phish, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security elements of the service or any related website
Other sites or Internet, accounts or related users.
We reserve the right to suspend, block registered or guest users and even other websites, use our services or products for violating any of the items of prohibited uses.
SECTION 13 – EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY
- We do not warrant or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
- We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
- You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
- You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, whether expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event will Indalo LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, as a result of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content ( or product) published, transmitted, or made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Indalo LLC and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable fees. of lawyers, made by any third party due to or as a result of your breach of the Terms of Service or the documents incorporated by reference, or the violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is found to be illegal, void, or unenforceable, such provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the enforceability of any remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due until including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.
SECTION 18 – LAW
These Terms of Service and any agreements, arbitration, will take place in the city of Miami, Florida USA and will be governed by and interpreted in accordance with the laws of Miami, FL, United States.
SECTION 19 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@indalowater.com.
RETURNS
Our policy lasts for 15 days. If 15 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.
There are several types of goods that are exempt from being returned. Perishable items such as food, essential oils, Diamond shower aroma discs, books, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable products:
- Gift cards
- Downloadable software products
- Some health and personal care products
To complete your return, we require a receipt or proof of purchase.
Returned products must be shipped to our office at 12041 SW 131st Ave Miami, FL 33186. Costs for these shipments must be paid by the buyer.
There are some situations where only partial refunds can be guaranteed: (if applicable)
- Any item that is not in its original condition, is damaged or has missing parts for reasons beyond our control.
- Any item that shows signs of use or has been opened.
- Any item that is returned more than 30 days after shipment.
- Refunds (where applicable)
- Once your return is received and inspected, we will send an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds (where applicable)
If you still haven’t received your refund, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next step, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and still have not received a refund, please contact us at info@indalowater.com.
Sale items (where applicable)
Only regular priced items will be refunded, unfortunately sale items cannot be refunded.
Exchanges (where applicable)
We only replace items that are defective or damaged. If you need to exchange it for the same item, email us at info@indalowater.com and send the item to: 12041 SW 131 Ave Miami, Fl 33186, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once we receive the item, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we’ll send a refund to the gift giver and he’ll find out about your return.
Shipment
To return your product, you must send them to: 12041 SW 131 Ave Miami, Fl 33186, USA.
You will be responsible for paying the shipping costs for the return of the item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your return.
SHIPPING
We use contractors or third parties to ship or transport your purchases to the place indicated by you, at the time you use our service or purchase any product on our website. Unfortunately, once your order or purchase is delivered to the carrier or mail, we have no control over the shipment, this corresponds to the carrier or mail company, Indalo LLC does not have any control over these companies and services, for this reason we do not We can be held responsible for:
- Delays in delivery by the carrier or natural events (storms, earthquakes, etc.), which affect delivery.
- Delivery of your purchase in a wrong place by the carrier.
- Delivery in another place due to customer error when placing the shipping address.
- Lost or stolen shipments.
- Economic losses or replacement value, due to causes that correspond to the handling of the shipment or packages, by the carrier or mail.
- Bad treatment of the packages by the carriers.
- Opening of your package by customs authorities or carrier personnel.
- Extra expenses for customs services.
Once your purchase is processed for shipment, a shipment tracking number is sent to you by email, so that you can be informed about your package.
If you have a problem with your shipment, we suggest you file a claim with the carrier and notify us.
